Privacy Policy for Silk Fashion & Fabrics Ltd.

Effective Date: [Insert Effective Date, e.g., August 16, 2025]

1. Introduction
Welcome to Silk Fashion & Fabrics Ltd. (“we,” “us,” or “our”). We are committed to preserving the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.silkfashionandfabrics.com, interact with our services, or communicate with us.

2. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, address (e.g., when you request quotes, book appointments, or contact us via our site or email).
• Usage Data: Information on how you use our website, such as pages visited, time spent on pages, referring URLs, IP addresses, browser type, and device information (collected via cookies and analytics tools).
• Order and Inquiry Details: Information related to product inquiries, quotes, or consultations, such as garment categories (e.g., activewear, loungewear), quantities, or design preferences.
• Communications: Records of your correspondence and messages with us via email, contact forms, or other channels.

3. How We Use Your Information
We use the collected information to:

• Respond to your inquiries, provide quotes, schedule consultations, and process orders.
• Improve our website’s usability and performance through analytics.
• Communicate with you (e.g., updates, promotions, service-related notices).
• Comply with legal and regulatory requirements.
• Safeguard our systems and detect any security issues.

4. Cookies and Similar Technologies
Our website may use cookies, web beacons, or other tracking technologies to enhance your experience. These may include:

• Essential Cookies: Required for basic website functionality.
• Analytical Cookies: Used to collect anonymous data about website usage and performance.
• You can manage or disable cookies through your browser settings; however, this may affect your experience on the site.

5. Information Sharing and Disclosure
We may share your data with:

• Service Providers: Third parties who assist with website hosting, analytics, customer service, or email communications.
• Regulatory Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction (subject to confidentiality obligations).

6. Data Security
We implement reasonable and industry-standard security measures—such as encryption and access control—to protect your information from unauthorized access, alteration, or misuse.

7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws.

8. International Data Transfers
We may transfer your personal information internationally (e.g., to third-party service providers outside Bangladesh). Where required, appropriate safeguards will be in place to ensure your data is protected.

9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access, correction, or deletion of your information.
• Restriction or objection to certain processing activities.
• Data portability.
• Withdrawal of consent, where consent is the basis for processing.

To exercise these rights, please contact us using the details below.

10. Children’s Privacy
Our site is not intended for children under the age of 13 (or the minimum age applicable in your jurisdiction). We do not knowingly collect or solicit personal information from minors.

11. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of significant changes by posting the updated version on our website with a revised effective date.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Silk Fashion & Fabrics Ltd.
Address: 483/A, Road No 8/b, DOHS Baridhara, Dhaka, Bangladesh
Email: info@silkfashionandfabrics.com
Phone: +880 1821-419080